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ISO standards are documented rules and
guidelines for implementing a quality system into your
company. Specific technical specifications and/or
other specific criteria may also be included depending
on the standard you select.
The ISO 9001 standard is a model of
a quality system, describing the processes and
resources required for registration of a company's
quality system. This ISO System diagram shows the
management system and processes that are part of the
ISO quality management standard. A brief summary of
the key requirements is detailed below.
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QMS - Document processes
necessary to ensure product or service is of high
quality and conforms to customer requirements.
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Management Responsibility -
Provide a vision. Show commitment. Focus on the
customer. Define policy. Keep everyone informed.
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Resource Management - Assign
the right person to the job. Create and maintain
positive workspace.
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Product Realization - Clearly
understand customer, product, legal and design
requirements. Ensure specifications are followed.
Check your suppliers.
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Measurement, Analysis & Improvement
- Identify current and potential problems. Monitor
and measure customer satisfaction. Perform
internal audits. Fix problems.
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